Pega study finds 96% of successful agentic AI adopters rework processes to improve predictability

Pegasystems

Pegasystems

PEGA

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  • Pegasystems research of 500+ enterprise decision-makers links agentic AI success to reworking processes to support collaboration.
  • 96% of successful implementers reported rethinking existing processes; 53% did so to a significant extent.
  • 71% cited automating and simplifying complex processes as a top-two pre-deployment objective; 45% ranked it No. 1.
  • 58% reported results aligned with those goals, citing more predictable outcomes, lower complexity, improved customer experience.
  • 95% reported a corporate-level strategy for AI agents; 65% reported pre-agreed success metrics tied to business outcomes.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Pegasystems Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202606081130BIZWIRE_USPR_____20260608_BW557645) on June 08, 2026, and is solely responsible for the information contained therein.

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