TTEC Holdings Sees FY23 EPS $2.11-$2.27 Vs $2.55 Est.; Revenue $2.433B-$2.453B Vs $2.5B Est.

TTEC Holdings, Inc.

TTEC Holdings, Inc.

TTEC

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BUSINESS OUTLOOK    

"We continue to view the long-term fundamentals of our business and the value proposition we provide as exceptionally durable. However, the rapidly changing macroeconomic uncertainties impacted a number of our clients and in turn put downward pressure on our fourth quarter financial outlook. As a result, we updated our full year guidance," commented Francois Bourret, interim chief financial officer of TTEC

Bourret continued, "As we are pivoting to 2024, we remain focused on our strategic priorities that deliver improved profitable growth. We look forward to providing our full-year 2024 outlook when we announce our fourth quarter earnings results at the end of February."

TTEC Full Year 2023 Outlook    
    Full Year 2023
Guidance
Revenue   $2,433M$2,453M
Non-GAAP adjusted EBITDA   $270M$280M
Non-GAAP adjusted EBITDA margins   11.1% — 11.4%
Non-GAAP operating income   $198M$208M
Non-GAAP operating income margins   8.1% — 8.5%
Interest expense, net   ($73M) — ($75M)
Non-GAAP adjusted tax rate   23% — 25%
Diluted share count   47.4M — 47.6M
Non-GAAP earnings per a share   $2.11$2.27
     
     
Engage Full Year 2023 outlook    
    Full Year 2023
Guidance
Revenue   $1,950M$1,966M
Non-GAAP adjusted EBITDA   $198M$206M
Non-GAAP adjusted EBITDA margins   10.2% — 10.5%
Non-GAAP operating income   $136M$144M
Non-GAAP operating income margins   7.0% — 7.3%
     
     
Digital Full Year 2023 outlook    
    Full Year 2023
Guidance
Revenue   $483M$487M
Non-GAAP adjusted EBITDA   $72M$74M
Non-GAAP adjusted EBITDA margins   14.9% — 15.2%
Non-GAAP operating income   $62M$64M
Non-GAAP operating income margins   12.8% — 13.1%

The Company has not quantitatively reconciled its guidance for Non-GAAP operating income, Non-GAAP operating income margins, Non-GAAP adjusted EBITDA, Non-GAAP adjusted EBITDA margins, or Non-GAAP earnings per share to their respective most comparable GAAP measures because certain of the reconciling items that impact these metrics, including restructuring and impairment charges, equity-based compensation expense, changes in acquisition contingent consideration, depreciation and amortization expense, and provision for income taxes are dependent on the timing of future events outside of the Company's control or cannot be reliably predicted. Accordingly, the Company is unable to provide reconciliations to GAAP operating income, operating income margins, EBITDA margins, and diluted earnings per share without unreasonable effort. Please note that the unavailable reconciling items could significantly impact the Company's 2023 financial results as reported under GAAP.