Humana Inc. published its 2025 annual report, highlighting progress in its shift toward becoming a consumer healthcare company built around its Medicare Advantage core and CenterWell care delivery businesses. The company reported improvements in clinical execution, including closing over 660,000 more gaps in care year over year and boosting completion of Health Risk Assessments among incoming members. Humana also cited member-experience upgrades such as a redesigned online provider directory that increased user satisfaction by 17% and raised visit volume by 27%. Management said it improved operating efficiency through technology and simplification while maintaining flexibility to navigate a cyclical Medicare Advantage environment.

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