Appian-backed HBR survey shows only 30% of firms see AI driving new revenue streams
Appian
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- Appian-backed HBR Analytic Services survey found 59% of organizations have AI in production, with gains skewed to efficiency over revenue growth.
- Productivity improved at 64% of respondents, operational efficiency at 58%; only 30% saw new revenue streams, 35% reported improved ROI.
- AI remains outside core workflows: 18% mainly embed AI in workflows, 34% use it as a standalone tool, 34% report a mixed approach.
- Only 16% report a high level of measurable AI value; 86% target greater business value from AI deployments.
- Legacy constraints persist: 69% cite legacy systems as limiting AI scale; 92% want rule-based guardrails, 48% have them.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Appian Corporation published the original content used to generate this news brief via PR Newswire (Ref. ID: 202605270200PR_NEWS_EUPR__IT_IT66920) on May 27, 2026, and is solely responsible for the information contained therein.
