Blackbaud Institute finds social sector AI use lags on effectiveness despite 85% adoption

Blackbaud, Inc.

Blackbaud, Inc.

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  • Blackbaud Institute research flagged an AI “effectiveness gap” in the social impact sector despite rapid adoption.
  • 85% of professionals use AI at work; about 33% view organizational use as very effective.
  • 10% of organizations were classified as “AI-Adaptive,” reporting stronger outcomes tied to revenue growth, donor retention, and staff productivity.
  • Average AI-related time savings estimated at $500 per employee per week; AI-Adaptive organizations at $621 per employee per week.
  • Donor trust hinges on disclosure: 76% want to know when and how AI is used; 26% of organizations report disclosing it.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Blackbaud Inc. published the original content used to generate this news brief via PR Newswire (Ref. ID: 202606240900PR_NEWS_USPR_____CL90678) on June 24, 2026, and is solely responsible for the information contained therein.