eHealth survey finds 49% of insured Americans use AI for medical advice

eHealth, Inc.

eHealth, Inc.

EHTH

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  • eHealth published survey-based market research showing 49% of insured Americans use AI for medical advice; 82% of users trust it.
  • 63% of AI users acted on AI guidance without consulting a doctor; 73% said it changed their decision to seek care.
  • Cost pressure remained a key driver: 53% avoided medical care in the past 12 months due to cost concerns.
  • Insurance literacy gaps persisted: 75% reported confidence, yet only 17% correctly defined five core health insurance terms.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. eHealth Inc. published the original content used to generate this news brief on June 10, 2026, and is solely responsible for the information contained therein.