EXL study shows only 10% of US enterprises qualify as AI leaders despite 76% claiming edge

ExlService Holdings, Inc.

ExlService Holdings, Inc.

EXLS

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  • EXL’s 2026 U.S. Enterprise AI Study found 76% of companies rate themselves ahead on AI, but only 10% qualify as AI Leaders.
  • AI Leaders reported 27% revenue growth, 26% cost reduction, 22% margin improvement in areas where AI was implemented.
  • The study points to operating model redesign as the main differentiator, not technology; 44% of Leaders fully redesigned models versus 23% of Laggards.
  • Data readiness remained the top scaling constraint; about 70% cited data challenges, led by privacy and security at 34%.
  • Survey covered 322 senior executives across banking, insurance, retail, utilities, life sciences, healthcare payers.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ExlService Holdings Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202606170832PRIMZONEFULLFEED9748286) on June 17, 2026, and is solely responsible for the information contained therein.