TTEC Digital signs strategic collaboration agreement with AWS on Amazon Connect adoption

TTEC Holdings, Inc.

TTEC Holdings, Inc.

TTEC

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  • TTEC entered strategic collaboration agreement with Amazon Web Services to accelerate adoption of Amazon Connect for AI-driven customer experience transformation.
  • Collaboration targets faster deployments of AI capabilities in production, including intelligent self-service, agent assist, real-time data use, modernization of legacy contact center platforms.
  • TTEC Digital expects direct work with AWS product teams, using deployment frameworks to cut cost and complexity of migrations beyond basic cloud moves.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. TTEC Holdings Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202605130800PRIMZONEFULLFEED9718741) on May 13, 2026, and is solely responsible for the information contained therein.