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PRESSR: Etisalat &e partners with Amdocs to deliver autonomous store experience
An automated, simplified and comprehensive in-store shopping experience organized and developed by Etisalat in cooperation with Amdocs.
The application was developed specifically for independent stores to provide an integrated system with the ability to supervise self-purchasing transactions within the store.
Abu Dhabi, United Arab Emirates: Amdocs, the leading global software and services company, announced its cooperation with Etisalat from &e to activate and operate comprehensive digital retail services within the EASE self-operating store, the first of its kind in the world in the telecommunications sector, in the UAE. The United Arab Emirates.
Customers at the EASE store enjoy a seamless shopping journey in a completely self-operated store, as they can choose and purchase their products with various payment options inside the store and at the checkout gate through a special mobile application, and they also receive quick updates on their digital shopping cart while they check out. Their products are displayed in-store, providing them with a smooth and flexible shopping experience.
Etisalat from &e, in addition to Amdocs, is cooperating with Trigo, to integrate the latest technologies and solutions and present them in the EASE store, which includes advanced cameras, smart display interfaces, and an easy payment system at checkout, with the aim of providing a unique shopping experience to customers.
In this context, Amr Khalifa, Senior Vice President, Customer Interaction and Product Development at Etisalat M&e, said: “The new self-store provides high standards of excellence in the field of retail and customer satisfaction, as it greatly enhances efficiency and provides distinctive experiences to customers without any hassle.” Time to wait in the store. As pioneers in developing the digital landscape of the UAE, this partnership with Amdocs confirms our commitment to driving innovation in the digital field in the country.”
“We are thrilled to be working with Etisalat by &e to revolutionize the self-powered in-store retail experience,” said Anthony Goonetilecki, Group Head of Technology and Strategy at Amdocs. “Simplifying and enhancing the customer experience across customer interactions is key to continued growth for service providers around the world, so We are excited to bring the latest technologies and innovations in retail to the UAE market.”
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About Etisalat from &e, UAE
Etisalat by &e is the pillar of the telecommunications sector of the &e Group in the United Arab Emirates. The company's new strategy aims to enhance shareholder value, provide distinctive customer experiences, and develop performance to achieve success and sustainable growth.
To benefit from the latest global technologies, Etisalat by &e seeks to develop basic and digital services by improving the solutions it provides to consumers and supporting their digital transformation that meets new lifestyles and changing requirements that go beyond traditional telecommunications services, including the gaming, health and insurance sectors. Etisalat by &e continues to act as a trusted partner and advisor to enterprises by enabling connectivity and other digital and future solutions.
By strengthening its leadership position as a leading digital communications company that supports customers in a digital world dominated by communication technologies, Etisalat by &e is working to develop sustainable solutions in future technologies such as private networks, self-driving vehicles and artificial intelligence.
To learn more about our telecommunications business, please visit: https://www.etisalat.ae
© Press Release 2023
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