Dubai, United Arab Emirates: JD.com (also known as Jingdong ), a leading technology and supply chain services company, announced the opening of its new warehouse in Dubai. The official opening ceremony was held on August 8, marking the company's first investment in assets within the UAE through Jingdong Real Estate, a specialist infrastructure investment and management company. Jingdong Logistics will be responsible for operating the facility .

With the opening of the new warehouse, spanning over 10,000 square meters in Jebel Ali Free Zone (Jafza), Jingdong Logistics' number of warehouses in the UAE has risen to six. The new warehouse is based on a digital operating model, supported by a real-time inventory management system, which contributes to improved operational efficiency and traceability. The warehouse currently provides storage space for approximately one million products for a major electronics manufacturer and consistently achieves an on-time delivery rate exceeding 99.9% . Jingdong Logistics' Joy Logistics Supply Chain Service offers a customized solution that optimizes space utilization and inventory management, helping customers manage fluctuations, seasonal changes, and the complexities of each category more effectively.

The warehouse opening is a pivotal step in Jingdong's strategy to expand its logistics operations across the UAE, Saudi Arabia, and Turkey, enhancing trade flow between markets and supporting operational integration. Jingdong Properties is also expanding its presence in the region with plans to establish a 70,000 square meter smart logistics center in Abu Dhabi in partnership with Abu Dhabi Airports Free Zone. Joy Logistics offers integrated services covering all stages of the supply chain, from international freight (sea, air, and express), to last-mile delivery and customs warehousing, supporting business-to-business (B2C) operations in the Middle East .

Commenting on the move, Feng Guo, General Manager of Jingdong in the Middle East, emphasized that this investment represents a strategic milestone in the company's long-term growth and expansion plans in the Middle East, and strengthens its existing operational presence to expand its business and regional trade. He added, "We are not only investing in physical infrastructure, but also in the long-term digital transformation of the region's logistics sector, which contributes to enhancing cross-border trade and developing the supply chain ."

Charlie Peng, President of the Middle East Division at Jingdong Logistics, emphasized that the company has over two decades of experience in managing global supply chains and is known for its fast, reliable, and technology-enabled solutions, with a proven track record in building smart logistics systems in the e-commerce, electronics, FMCG, garments, and automotive sectors. He added: "Dubai's strategic location at the crossroads of Asia, Africa, and Europe, coupled with Jafza's status as a tax-free zone, makes our warehouses an ideal choice for multinational companies seeking to expand or enhance their presence in the Middle East and beyond."

About JD.com

JD.com (Nasdaq: JD , Hong Kong: 9618), also known as Jingdong, has transformed from a leading e-commerce platform into a technology and services company with a supply chain at its core. JD.com's business has expanded into retail, technology, logistics, healthcare, real estate development, industries, private labels, insurance, and international businesses, ranking 44th on the Fortune Global 500 list and being China's largest retailer by revenue.

About Jingdong Logistics

Jingdong Logistics (HKSE: 2618 ), also known as JD Logistics, is a leading provider of technology-enabled supply chain and logistics solutions. It has established six integrated logistics networks, spanning warehousing, transportation, last-mile delivery, oversized freight, cold chain, and cross-border logistics. As of December 31, 2024, JD Logistics operates more than 3,600 warehouses, with a total area exceeding 32 million square meters, including third-party cloud warehouses.

JD Logistics has also built a global intelligent supply chain network, featuring high-quality automated warehousing systems and reliable international transportation solutions. The company currently operates more than 100 mail, direct, and overseas warehouses, with a total area exceeding 1 million square meters, covering 19 countries and regions around the world. Joy Logistics and Joy Express are two international brands of Jingdong Logistics.

About Jingdong Real Estate Company

Jingdong Properties, a subsidiary of JD.com , is a leading and rapidly growing modern infrastructure investment and asset management platform. Its businesses include the investment, development, and asset management of logistics centers, shopping malls, data centers, and more. As the core of JD.com 's supply chain ecosystem, Jingdong Properties has deep insights into the flow of goods and logistics, along with a unique ability to integrate business resources. Leveraging its core competencies in infrastructure assets, development expertise, integrated services, and practical insights, the company provides intelligent and comprehensive customized infrastructure solutions. As of June 30, 2025, Jingdong Properties oversees more than 270 infrastructure projects, including more than 50 in nine countries, including the UK, Germany, the Netherlands, Japan, Singapore, Indonesia, Vietnam, Australia, and the UAE.

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