How to update your personal information?

If you need to update your phone number, please take the following steps: 

  • Tap the "More" icon located on the upper left of the Watchlist page.
  • Tap the "Settings" icon in the bottom left corner.
  • Tap the "Account & Security".
  • Tap the "Phone Number".
  • Tap the "Change Your Phone Number".
  • Enter the verification code received on your original mobile phone.

 

  • Submit your new phone number.
  • Enter your verification code received on your new mobile phone and the process of changing the phone number has been completed. 
     

If you need to update any other account information, such as your address or work details, please contact our customer service team by sending an email to customerservice@alsahm.com. Please ensure to specify your Sahm ID and provide the details of your request in the email. Upon receipt of your email, we will get in touch with you within 3 working days.

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