Long-Standing Customer Renews for Three-Year Term and Expands with Work Allocation Bot

Verint® (NASDAQ:VRNT), The CX Automation Company™, announced today a $7 million dollar three-year contract with a long-standing leading insurance customer to deploy the Verint Open Platform in a hybrid cloud mode to drive AI business outcomes.

The insurer embraced Verint's vision of enabling brands to increase CX automation with an open platform that drives AI business outcomes, now. Included in the deal is the Verint Work Allocation Bot, part of a team of specialized AI-powered bots available from Verint. The Work Allocation Bot leverages AI models and behavioral data to ensure the right work is assigned to the right employee at the right time – increasing workforce efficiency.