Dubai , United Arab Emirates – Al-Futtaim Motors has announced the expansion of its presence in Abu Dhabi with the opening of two new Automall and Autocentres near Dalma Mall in Musaffah. These are the third Al - Futtaim Automall showroom and fifteenth Al - Futtaim Autocentres service and maintenance facility in the country. This move is part of the group's strategy to enhance accessibility, ease of service, and customer satisfaction among car buyers and owners in the region .

The new Al-Futtaim Automall showroom offers over 150 certified pre-owned vehicles, spanning various makes and prices to cater to a wide and diverse customer base. Operations are overseen by a multilingual team speaking over 10 languages, reflecting Abu Dhabi's diverse population. This opening comes at a time when the UAE's used car market is experiencing rapid growth, with its value expected to rise from $20.55 billion in 2025 to $35.78 billion by 2030, at a compound annual growth rate (CAGR) of 11.73%, according to a report by Mordor Intelligence .

Carlos Montenegro, General Manager of Al - Futtaim Automall, said: “The used car market is rapidly expanding, driven by customers’ desire for reliable vehicles at fair prices and without unexpected complications. Today’s customers are looking for transparency and reassurance at every step of the buying journey. At Al-Futtaim Automall, we are committed to delivering this value through a comprehensive vehicle inspection and a warranty of up to three years, giving our customers confidence even after the purchase is completed. We also offer a range of flexible financing solutions, along with customized service and maintenance contracts, making the car ownership experience easier, more convenient, and more satisfying in the long run .”

Commitment to certified quality and transparency

Al-Futtaim Automall follows meticulous procedures that include a multi-point inspection of each vehicle, necessary repairs using certified genuine parts, and a final test at a specialized equipment center. Each vehicle includes a warranty of up to three years (minimum 12 months), a service plan, and roadside assistance, eliminating customer concerns about breakdowns or unexpected expenses. Vehicle history is also verified through official channels to ensure complete transparency, and all paperwork and fees are prepared in advance .

Enhancing after-sales services through a modern center

The new Al - Futtaim Auto Centre in Musaffah, spanning 2,412 square feet, strengthens the multi-brand service network and provides comprehensive after-sales solutions for both private car users and fleet operators. Certified technicians perform oil changes, preventative maintenance, general repairs, and specialized services for electric vehicles using high-quality genuine parts. All services are offered at clear and transparent prices, ensuring customers have accurate information about costs .

Additional services include tire and battery replacement, smart repairs, and electrical and air conditioning maintenance for all brands. Al-Futtaim Auto Centres also supports digital booking, operates 7 days a week, and offers pickup and delivery services, in addition to mobile service trucks that provide on-site maintenance. The centre features a modern waiting lounge equipped with Wi-Fi and complimentary refreshments to ensure visitor comfort .

Jean-Pascal Bourdier, Managing Director of Global Aftersales at Al-Futtaim Motors, said: “We understand that trust and comfort are the foundation of the maintenance experience. With the new Auto Center in Abu Dhabi, we offer our multi-brand expertise supported by a simple and convenient digital service, meeting the expectations of our individual and corporate customers .”

An integrated, customer-centric experience

The two new facilities in Abu Dhabi are designed to provide a comprehensive, unified customer experience. From a modern, air-conditioned showroom displaying certified pre-owned vehicles to an auto center offering fast and efficient maintenance services, every step embodies Al-Futtaim Motors' commitment to trust, transparency, and convenience. Customers benefit from digital tools, flexible processes, multiple financing options, and welcoming spaces designed to meet a variety of needs, whether purchasing a vehicle, trading it in, or having it serviced by qualified technicians. This integrated system ensures that every step of the customer journey is clear and seamless .

With three Automall showrooms and 15 Auto Centers operating across the UAE, and plans to expand into the Northern Emirates in the coming months, Al-Futtaim Motors continues its commitment to expanding access to certified vehicles and reliable care services, serving and supporting individuals and businesses alike with a reliable and comprehensive experience.

About Al-Futtaim Motors:

Al-Futtaim Motors is one of five major divisions of the UAE-based Al-Futtaim Group, a group of automotive companies that offers some of the world's most recognized automotive services and brands.

The UAE-based group operates in 10 countries across the Middle East, Asia, and Africa, and is supported by approximately 9,000 partners. Its services include the distribution of new and used cars, manufacturing, leasing, logistics, and after-sales services.

Al-Futtaim Motors offers services ranging from passenger cars to SUVs, commercial vehicles, industrial and construction equipment, and motorcycles. The group provides a comprehensive, customer-centric experience for motorists, fleet operators, and contractors alike, and strives to be a leader in tailor-made transportation solutions.

About Al-Futtaim

Founded in the 1930s as a trading company, Al-Futtaim is today one of the most diversified and growing private companies in the region, headquartered in Dubai, United Arab Emirates .

Al-Futtaim has operations in 18 countries across the Middle East, North Africa, and Asia, across key sectors including automotive, financial services, real estate, retail, and healthcare. Al-Futtaim's vision is to improve the quality of life for individuals and communities by creating practical solutions with an ambitious vision for the future.

Al-Futtaim employs approximately 33,000 people and operates a portfolio of over 200 of the world's most trusted brands, including Toyota, Lexus, IKEA, ACE, Marks & Spencer, and many more. Al-Futtaim's approach to business is focused on delivering sustainable value for customers, with a significant focus on digital innovation, artificial intelligence, sustainable growth, strategic partnerships, and empowering its people. Al-Futtaim's integrated business model positions it as a trusted partner to its stakeholders, enabling its customers, partners, and the community to meet the needs of today while looking to the future.

Al-Futtaim is built on its long-standing corporate values of respect, excellence, cooperation, and integrity, building on its rich legacy that embodies its responsibility to individuals, society, and the environment.

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