Zawya - Press Release: Trip.com partners with Checkout.com to simplify payment processes for travelers worldwide

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  • This partnership supports Trip.com's expansion into key markets around the world, including Saudi Arabia, Japan, the United Kingdom, and North America.
  • The two parties are working together to develop a more efficient travel booking system, which will contribute to supporting the rapid growth of the tourism sector in light of the shift towards a growing digital economy.

The Middle East   Checkout.com, a global provider of payment solutions, today announced a strategic partnership with Trip.com , one of the world’s leading travel service platforms. This collaboration supports Trip.com’s global expansion by enhancing the digital payment experience and delivering smoother booking experiences for the company’s customers around the world as they plan their next adventures online.

Trip.com is a comprehensive global travel platform offering hotel, flight, train, car rental, and attraction bookings, as well as corporate travel management solutions. It is part of the Trip.com Group, which operates in 39 countries and 24 languages. Driven by its mission to provide an ideal travel experience for a better world, the Trip.com Group continues to invest in innovation and deliver tailored local services. Its partnership with Checkout.com is a pivotal step toward achieving this goal, streamlining and enhancing the efficiency of payments in global markets. By leveraging Checkout.com's flexible global network infrastructure and expertise in global and local payment processing, Trip.com will be able to offer high-performance transactions and a reliable payment experience, enabling travelers to complete their bookings with greater ease and confidence.

This partnership marks a turning point in Trip.com 's global payment strategy. Through its collaboration with Checkout.com, the company is implementing digital card payment services in key markets such as the UK, Japan, and Saudi Arabia, and plans to expand this service to new regions including North America, Europe, Australia, and New Zealand. By leveraging Checkout.com's local payment collection solutions, Trip.com aims to significantly improve payment acceptance rates, reduce operational costs, and provide more convenient payment options for its travelers worldwide.

In their pursuit of expansion and providing the best payment services to customers, both parties are looking to integrate a variety of local payment methods beyond electronic card payments to include e-wallets and bank transfers. This integration aims to meet the diverse needs of consumers in different markets and accelerate Trip.com's global growth. Having already adopted the Standalone 3DS identity verification system to enhance payment performance and security, the company also plans to implement Vault for secure card storage, IDV (Individual Value Verification), and card issuance solutions. These technologies will streamline payment processes and provide greater flexibility as Trip.com expands globally.

Wang Qi, Vice President of Trip.com Group, said: “As a global travel platform, providing a fast and reliable payment experience is essential to meeting our users’ expectations and supporting our international growth. Checkout.com’s global collection technologies and capabilities give us the flexibility to tailor our payment strategy to the needs of each market, improving success rates, reducing costs, and ultimately delivering a better experience for our customers. This partnership enhances our ability to innovate quickly and at scale, while connecting travelers to the world around them.”

Brian Sze, President of Checkout.com for Asia Pacific, stated: “ Trip.com is one of the fastest-growing travel platforms globally, holding a leading position in the digital travel sector. We are proud to support its global expansion by providing advanced payment infrastructure to enable it to thrive in today’s digital economy. Our collaboration extends beyond transaction processing to include the development of an integrated payments strategy that improves performance, simplifies operations, and supports the growth of the tourism sector through digital innovation.”

About Checkout.com

Checkout.com processes payments for thousands of businesses that make up the digital economy worldwide. Its global digital payments network supports over 145 currencies and provides high-performance payment solutions globally, processing billions of transactions annually. By 2025, the company's total processed electronic payments exceeded $300 billion.

Through its flexible and scalable technology, Checkout.com helps merchants and organizations increase acceptance rates, combat fraud, and transform payments into a key revenue driver. Headquartered in London, the company has 19 offices worldwide. Its client list includes a host of global and regional brands such as Uber, Instashop, eBay, Bootem, Tamara, Dyson, Sony, Shein, Club, Majid Al Futtaim, Alshaya Group, Netflix, and HungerStation.

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