Manama, Kingdom of Bahrain: Royal Bahrain Hospital has achieved the gold standard in patient-centered healthcare and patient experience within the “Gold Initiative Certificate - Seventh Edition” issued by the Arab Hospitals Federation, in a new regional achievement that reflects its excellence in providing health services that put the patient at the heart of the care system, and confirms its position as one of the most prominent providers of integrated healthcare in the Kingdom of Bahrain and the region.

The Gold Initiative Certificate is one of the most prominent specialized awards in the Arab health sector, as it is granted to health institutions that achieve outstanding levels in developing therapeutic environments that focus on patients’ needs, and adopt global best practices, innovation and continuous improvement to raise the quality of health services and enhance the patient experience at various stages of care and treatment.

This new achievement embodies the approach taken by Royal Bahrain Hospital in providing a comprehensive health experience that goes beyond the limits of traditional treatment, by providing integrated humane care based on respect, empathy and effective communication, designing personalized treatment pathways, and enhancing patient participation in their treatment journey, ensuring that every patient receives the highest levels of care and support throughout their treatment.

This recognition places Royal Bahrain Hospital among the Arab health institutions that are considered a model of excellence in patient-centered healthcare, in appreciation of its success in transforming the patient experience into a fundamental pillar in providing its medical services, and establishing an institutional culture that makes patient dignity, satisfaction, and the quality of their experience the true standard of excellence in healthcare.

On this occasion, Dr. Sherif Mohammed Saadallah, CEO of KIMS Health Group, stated: “We are proud that Royal Bahrain Hospital has received this prestigious regional recognition, which is an independent testament to the success of our ‘Patient First’ strategy. This achievement reflects the commitment of our medical and administrative teams to providing healthcare services that not only focus on clinical excellence but also on the quality of the human experience that the patient and their family have within the hospital.”

He added: “The patient experience has become one of the most important standards of excellence in the health sector globally, and therefore we continue to invest in developing our services, promoting innovation, and adopting the latest medical practices and technologies to ensure the provision of an integrated treatment experience that meets the highest international standards and fulfills the aspirations of the community we serve.”

This achievement comes as an extension of Royal Bahrain Hospital’s journey in consolidating the “Patient First” philosophy, which forms the cornerstone of its operational strategy. The hospital continues to develop its health system, employ the latest medical technologies, and apply the highest standards of quality and patient safety, contributing to enhancing the Kingdom of Bahrain’s position as an advanced regional center in providing specialized healthcare services.

Royal Bahrain Hospital is a leading medical institution belonging to the KIMS Health Group in the Kingdom of Bahrain. It provides a comprehensive range of multi-specialty medical services through an elite group of medical and administrative talents, with a focus on innovation, social responsibility, and providing patient-centered healthcare that aligns with its mission to provide world-class healthcare services within the Kingdom.

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