Jeddah, Saudi Arabia – Infor, a leading provider of end-to-end cloud-based software solutions for industrial sectors, announced a strategic partnership with Zahid Group, a global industrial conglomerate with a diversified portfolio spanning 14 sectors. The partnership aims to establish and operate a Center of Excellence, a pivotal platform to accelerate the group’s digital transformation and drive innovation across various industries, focusing on artificial intelligence, process analytics, and process automation technologies.

The center, which will be established in Jeddah, serves as a strategic platform for knowledge transfer and capacity building across the Kingdom, supporting the goals of Saudi Vision 2030 to diversify the economy and enhance national competencies. Through this center, Zahid Group and its integrated ecosystem—including clients, partners, and suppliers—will be able to develop and apply their expertise in design thinking and innovation.

The center relies on emerging cloud technologies to contribute to enhancing operational efficiency, increasing productivity, and rationalizing costs, by offering customized digital solutions that will enhance the competitive advantage of Zahid Group. These efforts are embodied in a collaboration with Infor to deploy process analysis tools in real-world operating environments, with the aim of uncovering shortcomings and identifying opportunities for innovation . Another example is exploring the role of artificial intelligence in enhancing accuracy through more efficient spare parts planning, achieving an immediate positive impact for the group.

The center represents a platform for continuous improvement, developing a library of successful innovation experiences specifically designed to meet the requirements of the equipment trading sector. It also provides a practical framework for evaluating and implementing Infor Velocity Suite innovations, ensuring the rapid launch of technology solutions that enhance efficiency across the Zahid Group's operations.

For his part, Haitham Waleed Zahid, CEO of Zahid Group, affirmed that the group remains committed to leading the digital innovation process in the Kingdom, saying: “Since the 1980s, we have embarked on a journey of digital empowerment, followed by an optimization phase in collaboration with a number of strategic technology partners. Building on our success in implementing Infor’s specialized cloud solutions, we are confident that this partnership will contribute to enhancing our digital transformation and supporting regional economic development. The Center of Excellence will provide pioneering solutions to real-world challenges and represent a key component of excellence across the group’s businesses and technology platforms.”

Kevin Samuelson, CEO of Infor, emphasized that Saudi Vision 2030 is propelling the country toward a future focused on innovation and growth, noting that the presence of forward-thinking organizations like Zahid Group strengthens the Kingdom's position as a regional leader in digital transformation. He added that the Center of Excellence embodies Zahid Group's commitment to digital leadership, emphasizing Infor's pride in partnering with it to deliver innovation and specialized solutions, delivering tangible value to both the group and the Kingdom.

Infor's Advanced Services team will oversee the Center of Excellence by providing strategic guidance, conducting workshops and design thinking sessions, and leading the development of specialized innovations that address specific sector needs. These efforts are based on the Infor Velocity Suite, an integrated set of solutions and services designed to simplify and accelerate process innovation. The suite includes an advanced catalog of process automation within Value +, using robotic automation, generative AI, and process mining technologies to support effective cloud innovation.

About Infor

Infor is a global leader in specialized cloud software for various industries, developing comprehensive suites of solutions that meet the requirements of every sector. Infor's mission-critical enterprise applications and services are designed to enhance long-term operational efficiency with the highest levels of security and deliver tangible results in record time. Serving more than 60,000 businesses in over 175 countries, Infor employs 17,000 people dedicated to helping its enterprise customers achieve their business objectives. Its affiliation with the Koch Industries group of companies enhances its ability to build lasting and productive relationships with its customers, based on its strong financial position, stable organizational structure, and long-term strategic vision.

About Al Zahid Group of Companies

Zahid Group of Companies, founded in the heart of Jeddah, Saudi Arabia, has established a global presence. Over the past century, it has steadily progressed from a small business to a major multinational corporation comprising more than 35 companies operating in 14 sectors across 33 countries worldwide. The group employs more than 7,300 employees representing 102 different nationalities, earning it the title of "One of the Best Employers in Saudi Arabia and the Middle East."

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