Aetna rolls out second-generation AI claims platform, cuts processing time over 20%

CVS Health Corporation

CVS Health Corporation

CVS

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  • CVS Health unit Aetna launched a second-generation AI claims platform, Claims Assist Manager, targeting faster, more accurate claims decisions.
  • The tool cut processing time by more than 20% for complex claims requiring manual review, accelerating provider payments.
  • The rollout aligns with CVS Health’s $20 billion multi-year digital investment to automate administrative workflows across healthcare operations.


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