Aetna standardizes 88% of prior authorization volume, speeds approvals

CVS Health Corporation

CVS Health Corporation

CVS

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  • Aetna, CVS Health unit, reported it has standardized 88% of its prior authorization volume, exceeding industry commitments.
  • Prior authorization turnaround accelerated, with more than 95% of eligible requests completed within 24 hours.
  • Automation expanded, with 83% of requests processed in real time.
  • Digital tools cut provider call volume by more than 1 million.
  • Bundled prior authorization launched to combine medical and pharmacy decisions into single, condition-specific reviews, including a musculoskeletal program.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. CVS Health Corporation published the original content used to generate this news brief via PR Newswire (Ref. ID: NE42761) on April 24, 2026, and is solely responsible for the information contained therein.

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