Amazon Stores chief says pricing team focuses on competitive prices, not profit maximization

Amazon.com, Inc.

Amazon.com, Inc.

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  • Amazon management outlined a pricing strategy that prioritizes competitive pricing over profit maximization in a management podcast interview.
  • Worldwide Stores CEO Doug Herrington said the pricing team is tasked with keeping prices competitive, not using price as a sales-versus-margin lever.
  • Pricing and Promotions VP Christa Glenn said Amazon compares prices across thousands of retailers in real time to match or beat competitors.
  • Glenn said Amazon’s pricing rules are “asymmetrical,” making it easier to cut prices than raise them.
  • Glenn cited Profitero research showing Amazon has posted the lowest prices among retailers for nine consecutive years.


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