Commerce survey shows 64% of UK consumers want agentic AI shopping tools

Commerce.com, Inc.

CMRC

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Commerce.com research found 64% of UK online shoppers want to try agentic AI shopping tools, but most resist full purchase autonomy.
Only 21% already use AI for shopping; 70% want to use it in future, led by price comparison and discount discovery.
Key adoption risks cited: unapproved purchases 43%, bank security breaches 39%, wrong-item buys 32%, privacy breaches 29%.
Payment safeguards look decisive, with 83% expecting security equal to or better than existing payment methods.
Survey covered 1,000 UK shoppers in March-April 2026; parallel samples ran in the US, Australia, totaling 3,000 respondents.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Commerce.com Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202606230800OMX_____CNEWS_EN_GNW9750833_en) on June 23, 2026, and is solely responsible for the information contained therein.

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