Counterpart Health unit says AI assistant use lifts post-discharge follow-up metrics in whitepaper

Clover Health

Clover Health

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  • Clover Health unit Counterpart Health released a whitepaper linking Counterpart Assistant use to stronger HEDIS transitions-of-care performance in Medicare Advantage.
  • CA-enabled PCPs showed 33% higher discharge information receipt, 11% higher post-discharge medication reconciliation.
  • High-risk ED follow-up improved, with a 9% higher HEDIS FMC rate for members attributed to CA-enabled PCPs.
  • Counterpart Assistant is marketed to health plans, risk-bearing provider groups as a workflow tool to support post-hospital follow-up.


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