Crawford & Company publishes 2025 annual report, posts USD 19.6 million net income

  • Crawford published 2025 annual report, highlighting progress on long-term growth priorities under new CEO W. Bruce Swain, Jr.
  • International Operations, Broadspire delivered strong performance, supported by improved execution in key markets.
  • North America Loss Adjusting, Platform Solutions posted weaker results versus 2024 as catastrophe-related activity faded late in year, despite early-year hurricane-related claims.
  • Business development added USD 98 million of new and enhanced business, extending momentum in core client relationships.
  • Employee Pulse Survey recorded 77% participation, with reported gains in collaboration, leadership support, employee well-being.


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