• DoorDash published its 2026 Restaurant Industry Trends Report, based on surveys of 3,001 US consumers and 509 US restaurant operators, pointing to rising demand for integrated restaurant ordering and booking tools.
• 64% of consumers preferred a single app to manage delivery, pickup, reservations, signaling a shift toward consolidated platforms across channels.
• Consumer restaurant discovery via AI tools gained traction, with 22% using services such as ChatGPT or Google Gemini to choose a restaurant.
• Cross-channel behavior remained a key driver of repeat demand, with 74% saying dine-in led to later delivery orders from the same restaurant, while 62% said delivery led to later dine-in.
• Personalization emerged as a loyalty lever, with 65% saying remembered preferences would affect visit frequency, while 87% said a credit, discount, or perk influenced them to reorder.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. DoorDash Inc. published the original content used to generate this news brief on May 18, 2026, and is solely responsible for the information contained therein.