Experian Health survey shows 46% of providers and 18% of patients say access improved year over year

  • Experian Health’s 2026 State of Patient Access Survey found that 46% of providers said patient access is better than last year, compared with 18% of patients.
  • Reported barriers included prior authorizations, with 36% of patients saying they had difficulty obtaining them.
  • Insurance verification issues were cited as a cause of care delays by 28% of patients.
  • Staffing constraints were identified by 64% of providers as reducing patient access.
  • Cost-estimate gaps remained a factor, with 73% of providers saying patients at least occasionally delay or forfeit care if they cannot get an estimate.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Experian plc published the original content used to generate this news brief via Business Wire (Ref. ID: 202603240600BIZWIRE_USPR_____20260324_BW553643) on March 24, 2026, and is solely responsible for the information contained therein.

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