Experian partners with ServiceNow to integrate AI agents into Ascend platform

ServiceNow, Inc.

ServiceNow, Inc.

NOW

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  • Experian entered a multi-year partnership with ServiceNow to integrate ServiceNow AI agents with Experian’s Agent Operating System on the Ascend Platform.
  • Integration aims to let financial institutions use Experian data, decisioning, governance controls within existing ServiceNow enterprise workflows.
  • ServiceNow is the first partner to deploy within the operating layer, targeting automation of high-stakes lending tasks such as fraud checks, credit risk decisions.
  • Agent Operating System is slated for early adopters later this year, ahead of rollout across more than 2,300 client solutions globally.


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