Hackett Group sets AI World Class benchmarks to guide agentic enterprise transformation

Hackett Group, Inc.

Hackett Group, Inc.

HCKT

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  • Hackett Group set out AI World Class enterprise benchmarks to steer process-led AI transformations toward future-state operating models with measurable business impact.
  • Benchmarks target up to 75% additional performance gains versus industry peer groups, shaping investment priorities toward high-value workflows to accelerate ROI.
  • Hackett AI XPLR will be used to identify AI opportunities, quantify ROI, validate current workflows, assess automation maturity, then design agentic workflows before deployment.
  • Program extends existing Digital World Class process benchmarks into a new standard that measures cost, FTE needs, cycle times, error rates across 16 end-to-end processes.
  • Benchmarks will be offered exclusively through Hackett Group.


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