Hexagon AB announced that Kitsap 911, which serves over 280,000 residents and handles more than 300,000 calls annually in Kitsap County, Washington, has selected Hexagon’s HxGN OnCall Dispatch system to upgrade its computer-aided dispatch (CAD) platform. The new system is intended to enhance emergency response speed, resource management, and service continuity. The upgrade includes features such as built-in redundancy, NG911 readiness, and improved support for remote dispatching. National Public Safety Group is assisting Kitsap 911 with the needs assessment, procurement, and implementation of the new platform.

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