ISG: Insurers accelerate shift to Duck Creek SaaS to modernize core systems

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  • ISG analysis finds insurers accelerating adoption of Duck Creek core platforms to replace legacy systems, driven by higher customer expectations, regulatory pressure, and competition.
  • Report flags shift toward SaaS core modernization to support continuous upgrades, faster product launches, and improved customer experience.
  • Duck Creek OnDemand deployments are rising as insurers seek to reduce operational disruption while scaling operations more efficiently.
  • Embedded AI is moving into production use cases such as claims triage, underwriting support, and document processing to improve speed and accuracy.
  • 2026 global ISG Provider Lens Duck Creek Services Ecosystem report names Accenture, Capgemini, and Cognizant as Leaders in Duck Creek Services quadrant.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202604091000BIZWIRE_USPR_____20260409_BW828423) on April 09, 2026, and is solely responsible for the information contained therein.

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