ISG launches studies ranking HR outsourcing, benefits administration providers for September 2026 reports

Information Services Group, Inc.

Information Services Group, Inc.

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  • ISG launched two market studies on HR outsourcing providers, targeting AI-driven global HR transformation services plus US health and welfare benefits administration.
  • Findings will be published in two ISG Provider Lens reports scheduled for release in September 2026, covering global multi-process HR outsourcing services and US benefits administration services.
  • Studies will assess providers’ use of AI-based automation, workforce analytics, self-service tools, compliance support, claims and billing administration.
  • ISG distributed surveys to more than 20 providers for benefits administration, surveys to 17 providers for transformational HR outsourcing.


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