ISG study says firms risk missing NaaS value without integrated approach

Information Services Group, Inc.

Information Services Group, Inc.

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  • ISG market study warned many enterprises adopting network as a service risk missing value by failing to integrate NaaS options.
  • April 2026 survey found 60% had broadly or partially adopted NaaS; 31% were running pilots or evaluations.
  • Report flagged vendor lock-in risk when relying on hyperscaler NaaS; carrier-led NaaS positioned as a counterweight via transport flexibility.
  • Integration complexity, security, cost uncertainty cited as top barriers; buyers want clearer pricing, stronger support, higher reliability.
  • Most respondents favored shared control with providers; nearly 90% expressed moderate-to-high confidence in automated operations with human oversight.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202606041100BIZWIRE_USPR_____20260604_BW054951) on June 04, 2026, and is solely responsible for the information contained therein.

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