Merck KGaA selects Veeva Vault CRM for global rollout

Veeva Systems

Veeva Systems

VEEV

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  • Veeva won a worldwide deployment of Vault CRM at Merck KGaA, expanding its commercial software footprint across the group.
  • Merck cited alignment with its data-driven ecosystem, aiming for consistent processes, connected data, flexibility as its operating model evolves.
  • Rollout includes Vault CRM Suite; Vault AI for CRM agents positioned to lift commercial efficiency, effectiveness through embedded AI workflows.


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