TeamViewer partners with ServiceNow to integrate DEX, remote connectivity into ServiceNow AI platform

ServiceNow, Inc.
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ServiceNow, Inc.

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  • TeamViewer entered a multi-year strategic partnership with ServiceNow to integrate its DEX and remote connectivity tools into ServiceNow’s AI platform.
  • Deal targets end-to-end autonomous IT operations driven by AI agents, shifting enterprise support from manual intervention to automated remediation at endpoints.
  • Joint go-to-market planned for IT service management, field service management, customer service management, backed by channel partners.
  • Companies will evaluate deeper integrations and joint product development to expand use cases and enter new markets.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. TeamViewer SE published the original content used to generate this news brief via PR Newswire (Ref. ID: GE10210) on July 23, 2026, and is solely responsible for the information contained therein.