Veeva Systems' Vault CRM Secures Bristol Myers Squibb Commitment For Next-Gen AI-Powered CRM

Bristol-Myers Squibb Company
Veeva Systems

Bristol-Myers Squibb Company

BMY

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Veeva Systems

VEEV

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For next-generation CRM with deep, industry-specific AI agents

PLEASANTON, Calif., Sept. 22, 2025 /PRNewswire/ -- Veeva Systems (NYSE:VEEV) today announced that Bristol Myers Squibb (BMS) has committed to Veeva Vault CRM.

Vault CRM is part of the Vault CRM Suite of applications that provide the technology foundation for commercial execution. The first Veeva AI agents for Vault CRM — Pre-call Agent, Content Agent, Free Text Agent, and Voice Agent — are planned for availability in December 2025.

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