What to do if you forgot your trading password?

If you forgot your trading password, please follow the steps below to change it:

  • Tap the "More" icon located on the upper left of the Watchlist page.
  • Tap the "Settings" icon in bottom left corner.
  • Tap the "Account & Security".
  • Tap the "Forgot Trading Password".
  • Fill in Saudi National ID number and Email address respectively, and then tap "Next".
  • Enter the verification code received on your mobile phone.
  • Set the new trading password.
  • Confirm the new trading password.


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