DXC Technology signs deal to modernize Telenor Sweden customer service via cloud contact center migration

DXC Technology

DXC Technology

DXC

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  • DXC won expanded work with Telenor Sweden to modernize customer service through a completed cloud migration of its contact-center operations.
  • Voice and chat channels for consumer and small-business customers moved to a cloud platform supporting 500 concurrent specialists.
  • System handles more than 300,000 customer calls per month following integration with multiple back-office systems.
  • DXC also secured ongoing application services and development support to streamline operations and enable future AI capabilities.


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