Salesforce study shows US workers 43% more likely than global peers to call themselves AI skeptics

Salesforce.com, inc.

Salesforce.com, inc.

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  • Salesforce analysis flagged a trust gap in workplace AI adoption, with U.S. desk workers 43% more likely to call themselves AI skeptics.
  • Stanford AI Index data cited in the report showed India above 80% for AI trust and consistent use, versus about 50% in the U.S.
  • U.S. AI pilots most often fell short due to generic outputs, insufficient training, and low trust in results, pointing to execution risk in enterprise rollouts.
  • Higher-adoption markets reported more failed pilots than the U.S., suggesting iterative testing correlates with AI becoming part of core workflows.
  • Survey scope covered more than 1,500 desk workers across 14 countries, conducted from December 2025 to January 2026.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Salesforce Inc. published the original content used to generate this news brief on May 28, 2026, and is solely responsible for the information contained therein.