Salesforce survey says AI boosts importance of middle managers in workplace shift

Salesforce.com, inc.

Salesforce.com, inc.

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  • Salesforce survey of 500+ managers framed middle management as a key execution layer for enterprise AI adoption.
  • 78% reported responsibility for their team’s AI adoption; 48% felt leadership pressure to demonstrate uptake.
  • 77% saved more than three hours per week using AI tools; 73% felt equipped to decide which tasks to delegate to AI.
  • 51% reported anxiety about keeping up with AI; only 32% worked at organizations with formal AI tracking.
  • Managers prioritized hands-on training (37%), a clear AI strategy (35%), IT support (34%) as the most needed enablement.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Salesforce Inc. published the original content used to generate this news brief on June 23, 2026, and is solely responsible for the information contained therein.

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