The integration connects SoundHound Smart Ordering directly to Deliverect's order and menu management platform. SoundHound's voice AI agents pull real-time menu and location data from Deliverect, capture orders flawlessly across every voice channel, and route them straight to kitchen fulfillment through Deliverect's certified POS integrations. Voice in, order out, with no manual re-entry, no handoff errors, and no added burden on restaurant teams.

Closing the gap between a customer's voice and the kitchen

Until now, the journey from a spoken order to the kitchen has involved staff, manual re-entry, and multiple points of failure. During peak hours, when teams are stretched thin, that fragility translates directly into lost revenue: missed or abandoned phone calls, order errors, and inconsistent experiences across drive-thru, phone, kiosk, and digital channels.

The partnership eliminates those failure points by turning the entire journey into a single automated loop. AI voice agents answer every call and capture every order, while menu accuracy is maintained in real time directly from Deliverect, with no manual updates needed across channels.

For operators, the outcomes are tangible: higher order capture rates with no missed calls, consistent upselling and limited-time-offer promotion across every ordering channel, faster throughput and reduced wait times, and staff freed up from answering phones to focus on cooking and taking care of guests in person.

Any market, any POS, no custom builds

Historically, one of the biggest obstacles to scaling voice ordering internationally has been the cost and complexity of building direct POS integrations market by market. Deliverect removes

that obstacle. With more than 550 POS integrations across over 50 countries, Smart Ordering can go live in any market, on virtually any POS, without custom development.

Combined with support for more than 100 languages, the partnership gives international restaurant groups a future-proof ordering infrastructure that scales across channels, markets, and languages, without rebuilding for every new touchpoint or region. As customer expectations shift toward voice-first and self-service experiences, operators running Deliverect and Smart Ordering are already there.